Siouxsie Amosa, Dynamic professional with over three years of experience contributing to operational efficiency

About

Dynamic professional with over three years of experience in bookkeeping and administrative roles, contributing to operational efficiency in a legal environment. Proficient in maintaining accurate financial records and providing essential clerical support. Demonstrated expertise in digital photography, coupled with a strong foundation in office administration. Committed to delivering high-quality service and fostering positive client relationships, while continuously seeking opportunities for professional development

Experience

The Plunge

Jun 2023 – Nov 2024

Long Beach California

Assistant Manager

Jun 2023 — Nov 2024 Oversaw daily operations and a dedicated team, ensuring exceptional service and seamless workflow. Cultivated guest relationships to foster loyalty and repeat business. Managed data entry for sales, expenses, and inventory while coordinating with suppliers and business partners. Delivered outstanding customer service and optimized team performance to uphold fine dining standards. • Supervised a dedicated team of servers and staff, ensuring seamless daily operations and adherence to high service standards. Provided hands-on guidance and fostered a collaborative environment to optimize team performance. • •Cultivated meaningful relationships with guests to create a welcoming atmosphere and encourage repeat patronage. Proactively resolved concerns to exceed customer expectations and maintain long-term loyalty. • •Conducted detailed data entry and analysis of daily sales, server performance metrics, and key expenses, including labor, food, alcohol, rent, and maintenance. Developed insights to inform business decisions and improve profitability. • •Managed deliveries and inventory, ensuring timely restocking of supplies while maintaining quality and cost efficiency. Acted as a liaison with business partners and suppliers to secure favorable agreements and maintain smooth operations. • •Handled customer inquiries and reservations over the phone with professionalism and attention to detail. Supported owner/management with administrative tasks to streamline operations and maintain compliance with industry standards. • Set the standard for exceptional customer service, modeling professionalism and hospitality while motivating staff to deliver the same elevated dining experience.

Planet Fitness

Jun 2019 – Oct 2023

Long Beach California

Assistant Manager

In the role of Assistant Manager at Planet Fitness, responsibilities included overseeing daily operations while fostering a positive environment for members and staff. This position involved managing team performance, ensuring high standards of customer service, and optimizing the use of resources. Continuous engagement with members to enhance their experience and drive retention was essential. • Trained and guided stafft uphold service excellence and operational efficiency. • Implemented promotional strategies that significantly increased membership enrollment. • Collaborated with further management to maintain a safe and welcoming environment. • Created detailed reports on sales performance and order trends. • Analyzed customer reviews to identify areas for improvement. • Maintained and updated employee training records accurately.

Law Offices of Stan Hodge

Aug 2014 – Dec 2016

Victorville California

Clerical/Bookkeeping

In the role of Clerk/Bookkeeper at the Law Offices of Stan Hodge, responsibilities encompassed a variety of financial and administrative functions. This position required meticulous attention to detail while managing financial records, processing transactions, and supporting the legal team with essential documentation. • Maintained accurate records of financial transactions and reconciled accounts regularly. • Assisted in the preparation of financial statements and reports for management review. • Managed office correspondence and ensured timely communication with clients. • Supported the legal staff by organizing case files and documentation efficiently. • Implemented organizational systems that enhanced workflow and office productivity.

Education

Crafton Hills College

Aug 2015 – Dec 2017

Web and Tech Development

Art Institute of California

Aug 2014 – May 2016

Digital Photography

Siouxsie Amosa

Dynamic professional with over three years of experience contributing to operational efficiency

Skills

Languages