Siphokazi Calata

Customer Service Agent

Message

Intro

Johannesburg, South Africa

Technical Support Agent at Aegies Global Services

Studied Information Technology and Computer Science at EastCape Midlands College

Studied Matric at Motherwell High School

Information Technology & Services

facebook.com/alice.joshua.92

Joined November 7, 2022

Skills

About

Dear Hiring Manager Please find enclosed my CV in application for the post reffered by a colleague also I have 10 mbps download and upload speed fibre and currently working from home. The nature of my previous job has prepared me for this position. It involved a great deal of independent management, requiring initiative, self-motivation and a wide range of skills. an understanding of the call centre agent industry is very essential to me, As I found this position very stimulating. I am a fast and accurate worker, with a keen eye for detail and I should be very grateful for the opportunity to progress to Team Leader role. I am able to take on the responsibility of this position immediately, and have the enthusiasm and determination to ensure that I make a success of it. Thank you for taking the time to consider this application and I look forward to hearing from you in the near future. Kind regards

Experience

Aegies Global Services

Oct 2019 – Present

Johannesburg South Africa

Technical Support Agent

Inbound call centre, handling email queries and internet connection over the phone.

Education

EastCape Midlands College

Jan 2016 – Jan 2019

Certificate, Information Technology and Computer Science

Motherwell High School

Jan 2011 – Nov 2015

Diploma, Matric