Siyam Mohideen, By profession I'm a Property Management Executive working for a UK based company

About

I am an energetic, sociable, creative and self-motivated leader, as well as being a highly enthusiastic team player and team motivator. I have a passion for quality and excellence in customer service and always strive to achieve the highest quality service standards. I have excellent planning, organizational and people skills. I am extremely adaptable and always relish a challenge. I have a solid work ethos and have valuable managerial experience gained whilst employed as a Property Manager for a UK based company

Experience

Call O Care

Mar 2020 – Present

London

Property Management Executive

• Managing the greatest number of properties in England • Analysing information for reports, compile presentation materials, spread sheets to agreed timescales and formats • Preparation of daily and weekly progress reports • Property Sales and leasing negotiations • Managing all Moving in / Moving out procedures for tenants • Communicating with local authorities on daily basis to ensure a safe environment for the tenants and for the properties (State Councils) • Negotiating with property owners on monthly yearly rentals and utility fee’s • Supporting all “in house” and “outsourced” hard and soft services, including building and grounds maintenance contractors. • Ensuring that all customers are given an exceptional service and treated as VIPs

Call O Care

Feb 2020 – Present

London

Property Management Executive

At CallOcare, we help our customers to create and maintain a superior end-to-end service for their customers. Wherever you're looking to remove communication and workflow barriers or automate your business processes, CallOcare solutions allow you to strongly build your customer relationships and workforce optimization for lower investments.

Three60 Communities

Jun 2013 – Mar 2018

U.A.E

Assistant Property manager

• Managing 7 high rise Residential Towers, consisting of around 1100 units in Marina Square • Organizing owners committee meetings (Owners Association) for the owners/institutional investors from my portfolio • Responsible of all the common areas (GFA) related issues within these towers • Emergency/specialized inspections with support services • Preparation of weekly progress reports • Analyzing information for reports, compile presentation materials, spread sheets to agreed timescales and formats • Managing the administration of all move in/ move out documentation within the community • Property Sale and leasing for all requirements • Acting as point of contact for all dispute and payment related issues (Community service, chilled water and Tawtheeq charges). • Assisting in planning and execution of community events • Supporting all “in house” and “outsourced” hard and soft services, including building and grounds maintenance teams, lifeguards, security and cleaning services Guiding and supporting customer queries through all stages of end-to-end process, ensuring prompt transfers to subject matter experts where applicable. • Ensuring that all customers are given an exceptional service and treated as VIPs

Asia Broadcasting Pvt Ltd

Aug 2012 – May 2013

Sri Lanka

Marketing Manager

• Marketing / Advertising & brand building • Building the company client portfolio and offering competitive rates for advertising • Building client relationships by advising them on all trends and area for potential growth within the industry. • Transparent marketing whilst maintaining best practice throughout deals and contracts. • Offering research and projecting benefits for your medium, using actual statistics on readership and viewing figures • Always striving to offer competitive rates whilst ensuring client satisfaction • Negotiating with suppliers to increase quality and reduce overheads. • Striving to ensure excellence and the highest possible level of professionalism throughout all projects and advertising campaigns

Ali Bin Ali

Jun 2010 – Jun 2012

Doha - Qatar

Key Accounts Manager

• Liaised with the operations team for shipment timelines and order ETA’s • Reviewed Key Performance Index (KPI) and end-to-end performance shortages. • Maximized growth potential of existing key customers and respond to customer needs • Responsible for quotations and billing accuracy • Prepared daily/weekly and monthly reports as per the agreed timescales • Managed all premier accounts including Lulu and Carrefour Hypermarkets MENA • Managed all FMGC brands including Kellogg’s, Britania, Nutro, Pinar and Castania.

Auchan

Nov 2007 – Mar 2008

U.A.E

Segment Manager - Nakheel group

• Analyzing Business • Sampling • Product costing • Sample and capacity planning • Budget and target planning • Product development • Strategic market analysis that clearly defines growth opportunities within the segments

HSBC

May 2003 – Oct 2007

Sri Lanka

Banking Assistance

• Resolved issues with customer’s personal accounts / cooperate accounts. • Advised on all bank products and services to new and existing customers. • Created and analyzed management information and reports, • Recorded all interactions accurately and in compliance with the banking code • Ensured confidentiality with all banking transactions

Education

LIBM Campus

Feb 2008 – Dec 2009

Business Management , Management

Siyam Mohideen

By profession I'm a Property Management Executive working for a UK based company

Skills