Dynamic, technical executive leader with a wealth of knowledge and experience in data & infrastructure engineering, IT strategy, developing customer-centric solutions, business transformation, digitization of services, and building talented teams.
Experience
eTCaaS
Jan 2020 – Present
Mumbai
Founder and CEO
Established eTCaaS, a managed service provider focusing on digitisation of services by developing, running, and orchestrating RPA bots.
• Consulting through GLG (Gerson Lehrman Group) for Infrastructure Optimization, Cloud Migration, Data Management and AI/ML adoption
Fidelity Investments
Sep 2004 – Jan 2020
Bangalore and Chennai
Vice President
I was working with Fidelity Investments (US Financial Services) for 15+ years and prior to that with Indian Oil Coporation (IOC). My wide experience is focused on building Data Center and setting up IT infrastructure support services across US and India (Bangalore and Chennai). I had structured the application support portfolio for multiple business lines of Fidelity Investments and integrated IT infra and application support under one vertical. I was involved in on-premise to cloud migrations and strategise the hybrid cloud adoption model.
I have worked across the enterprise to define and design technology and data strategy. I led the IT Transformation program by adopting agile framework to improve time to market, enhance business & product capabilities, better customer and employee satisfaction.
I have demonstrated experience in building effective teams and developing talent & next line of leaders.
Indian Oil Coporation
Jan 1992 – Sep 2004
Kolkata and Mumbai
Manager - Information Systems
Mapped the business processes in SAP and implemented SAP at Oil Depots, Oil Terminals, and Aviation Fuel Stations across India
• Part of the team to establish network connectivity from Head Office Mumbai to 500+ locations across India as a readiness for enterprise-wide SAP implementation.
• Developed Payroll and Sales Information systems in Sybase and implemented it across the regions and divisions in India.
• Migrated applications from Sybase to Oracle to optimize licensing cost.
• Built small scale Data Centres in Kolkata and Mumbai and performed full-
stack engineer role of Sys Admin, Database Admin and Data Centre Admin.
• Developed Oil Terminal Systems in MF Cobol and implemented the system
in 500+ locations across India by mapping the manual processes.
• Developed and enhanced Cobol based legacy systems.
• Developed Interactive Voice Response System (IVRS) to automatic
Helpdesk for Indian Oil’s employees and customers.
