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Sofia Hughes

Administrative & Communications Specialist Open to New Opportunities

Chicago, United States
Event Coordinator at Kelly Services providing services for Biosense Webster, Inc.
Hospital & Health Care
Joined June 1, 2024



Native or Bilingual
I’m an Event Coordinator with 9+ years of customer service/communications experience.
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Kelly Services providing services for Biosense Webster, Inc.
Nov 2022 – Present
Event Coordinator
- Assist in the coordination and execution of events for medical professionals worldwide - Manage logistics for several intranational and international events, including air travel, ground travel, and lodging - Research and secure most efficient travel options based on client’s preferences - Manage, track, and update event budgets - Provide onsite support for local events as needed - Act as liaison between medical professionals and company
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The Habitat Company
Dec 2020 – Nov 2022
Chicago, IL
Office Coordinator
- Assist in the development, implementation and prioritization of goals, objectives and policies - Independently develop, implement and maintain office organizational and filing methods - Perform varied, complex and confidential administrative duties, requiring a thorough knowledge of building policies, procedures and precedents - Oversee and manage building activity when supervisor is offsite - Compose routine correspondence and independently prepare building correspondence - Respond to and resolve complaints from residents - Perform special projects including insurance audits, vehicle audits, supervision of building activity, and coordination of work orders and requests - Demonstrate proficiency in Yardi, RentCafe and VendorShield
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Mar 2020 – Sep 2020
Quality Assurance Supervisor
- Performed personal assistant duties for owner when needed - Assisted in payroll and administrative duties when needed - Created and implemented standards for quality assurance department - Trained 3-5 employees in quality assurance - Ensured daily meeting notes were communicated to all departments
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Fox’s Designer
Nov 2019 – Mar 2020
Chicago, IL
Retail Sales Associate
- Tracked and organized incoming and outgoing inventory daily - Operated cash registers, including balancing cash drawers, making bank deposits, organizing vouchers and coupons, & managing daily cash total of up to $5,000 - Organized and maintained all window displays to reflect season’s trends and specials - Contributed to store’s sales goals by making top sales each week
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Gran Turismo Motorsports
Oct 2018 – Aug 2019
Lake Worth, FL
Administrative Assistant
- Assisted owner of company in day to day operations - Performed personal assistant duties for owner when needed - Helped organize travel via domestic flights for owner - Managed $10,000+ weekly payroll for company drivers and sub-contractors - Managed and balanced A/R and A/P of $5,000-$10,000 daily - Ensured at least a 98% customer satisfaction rating
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BroadLeaf Marketing & SEO
Jul 2017 – Oct 2018
Boca Raton, FL
Customer Service Manager
Oversaw daily operations in customer service department Trained 5-7 new employees Managed and distributed accounts to customer service representatives Assisted customer service representatives with any technical, client or other needs Demonstrate proficiency in Salesforce