Soumaya benyamina

Customer Support, Virtual assistant in Arabic, French, Spanish and English.

Message

Intro

Oran, Algeria

Assistant at Globus Negoce

Studied Spanish language at Oran University

Studied Translation at Oran University

Studied Web-radio animation at French Institute

Consumer Services

Joined March 13, 2023

Skills

Languages

Arabic

Native or Bilingual

French

Native or Bilingual

Spanish

Fluent

English

Fluent

About

Hello! I am excited to offer my services as a customer support agent. I am fluent in four languages: English, Arabic, French, and Spanish, which allows me to communicate effectively with customers from various backgrounds and cultures. I have a strong passion for helping others and providing exceptional customer service. I possess excellent communication skills, problem-solving abilities, and attention to detail, which are essential qualities for a customer support agent. Whether it's through phone, email, chat, or social media, I am confident that I can provide customers with the support they need to have a positive experience with your company. Thank you for considering me for this opportunity, and I look forward to the chance to work with you!

Experience

Globus Negoce

Apr 2020 – Present

Remote

Assistant

Education

Oran University

Jan 2015 – Jan 2017

Master degree , Spanish language

Oran University

Jan 2013 – Jan 2015

Higher national diploma , Translation

French Institute

Jan 2013 – Jan 2014

Certificate , Web-radio animation