As the world's most popular messenger software and with end-to-end encryption, WhatsApp Business API(https://spaceedgetechnology.com/whatsapp-business-api/) is poised to become the most powerful channel for customer communication as well.
But there’s a lot at stake for WhatsApp. If they open their platform too freely for business use, the app might just turn into the next crowded inbox, frustrating users who’d then.
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