Shahrukh Shaikh, QA Engineer

About

Highly organized team player and an excellent communicator with 2 years of QA experience and professional with effective multi-tasking aptitude, and ability to work independently interested in the position of QA, offering exceptional follow-up skills, spreadsheet expertise, and detail-orientation to track down enroller errors on spreadsheets.

Experience

DevDigital Vadodara

Jun 2019 – Present

Vadodara

QA Engineer

 Cross-browser and cross-platform functionality testing.  Writing test cases based on business requirements.  Execute test cases.  Isolate defects and perform root cause analysis.  Document defects and ensure verification of resolutions.  Shopping cart, Checkout, Stock / Inventory testing.  Backend modules functionality testing.  Hands on experience testing websites, and mobile applications  Assist designers and developers in the creation and execution of various tests.  Identify new tools and methodologies to improve testing activity.

W V Magic Vadodara

May 2017 – Jun 2019

Vadodara

Data Entry Operator

 Organization skills, with an ability to stay focused on assigned tasks  Entering data into database software and checking to ensure the accuracy of the data that has been inputted  Verify data by comparing it to source documents  Retrieve data as requested  Perform regular backups to ensure data preservation  Preparing and sorting documents for data entry  Responding to information requests from authorized members

Zerochaos Workforce Solution Pvt Ltd

Nov 2015 – Dec 2016

Vadodara

Account Receivable Analyst

 Review weekly aging report and address accounts 45+ days past due  Follow-up to ensure all actions are completed in order for payment to be made  Continuously work to improve A/R processes through technology or quality improvements.  Be involved with or lead special projects as time or capabilities allow.  Identify causes for non-payment and communicate problems for corrective action to be taken.  Contact customers regarding past due accounts.

Rishi Infotech Pvt Ltd

Jun 2014 – Nov 2015

Vadodara

Process Officer

 Payment Processing and downloading remittance details/Checks from the bank website.  Sample Payment processing for client approval.  Giving training to other team members and preparing dashboard, checking other team member’s payment.  Resolve other processors query, Payments deliverables.  Approving Timesheet on daily basis, using web based application.  Approving Timesheet following client checklist.  Daily / Weekly Timesheet Report Creation Timesheet Error Report Creation.  Client Communication using messengers.

Kochar Infotech Pvt Ltd

Apr 2011 – Oct 2012

Vadodara

Technical Support Executive

 Answering phone calls, writing replies to emails and excelling in customer service.  Providing technical solutions to different problems of clients/customers by taking help of different tools.  Ensuring that the call comments are properly arranged and suitable information is provided to clients/customers.  The standard of each call should be properly maintained in a comprehensive manner.  Attending the customer, listening to their problems and offer appropriate solutions to them.  Able to work in a team and interacting with the clients.

Education

H.C. Parikh High School

Jun 2009 – Jul 2010

12th - Higher Secondary, Commerce

M.E.S High School

Jun 2007 – Mar 2008

10th - Higher Secondary, Commerce

Shahrukh Shaikh

QA Engineer

Skills

Languages