Stacey Appiah, Customer Service Representative/ Administrative Manager

About

I am a dynamic person who wants to be part of an organization that gives an opportunity to young individuals for them to develop their skills and abilities. I am ambitious and goal-oriented individual who strives in expanding my spectrum in academic, social and professional settings. My academic background and work experiences obtained from practical field work sets me apart to excel in any organization.

Experience

Ghana Tvet Service (Applied Technology Institute)

Nov 2022 – Present

Accra, Ghana

Administrative Manager

1. Provide comprehensive administrative support to the school administration and staff. 2. Coordinate and prepare materials for meetings, conferences and events. 3. Maintain confidential student and staff records, ensuring accuracy and compliance with privacy regulations. 4. Serve as a point of contact for parents, students, and staff, addressing inquiries and providing assistance as needed. 5. Prepare and edit correspondence, reports, and presentations. 6. Collaborate with other administrative staff to ensure smooth operations and efficient workflow within the school.

Spyros Limited

Mar 2022 – Nov 2022

Accra, Ghana

Sales and Marketing Officer

1.Scheduling appointments and meetings with clients when necessary. 2. Engaging in superior customer service by making information readily available. 3.Designing and implementing marketing plans for the company’s products. 4.Conducting extensive market research on competitors' products and services 5.Answering client queries about product specifications 6.Creating and presenting sales performance reports 7. Working with the sales team to develop targeted sales strategies. 8.Set up meetings with potential clients and listen to their wishes and concerns

Devtraco Plus

Jan 2021 – Apr 2021

Accra, Ghana

Sales/Front Desk Executive

1.Giving clients a tour of Devtraco properties in the showroom. 2.Providing information on Devtraco properties to prospective clients. 3.Meet and greet clients in the showroom, understand their needs, make presentations and advise them on the company’s products and services 4.Client Relationship Management: Build close and good relations with potential and existing clients, and do a proper follow up

Education

University of Ghana

Sep 2015 – May 2019

Bachelor of arts, Political Science and French

Stacey Appiah

Customer Service Representative/ Administrative Manager

Skills

Languages