Štefan Tamáš

About

Dedicated Customer Service Representative providing quality care for ultimate customer satisfaction with 3 years of experience in Hungarian, Slovak and English customer service. Dedicated to identifying customer needs and delivering effective solutions to all problems. Trilingual, hardworking, and ready to join my next team.

Experience

Onlinemediashop

Apr 2019 – Jan 2022

Slovakia

Customer Service Representative

• Helped to increase customer return rates by providing excellent customer service at all times. • Developed sales campaigns and made calls to potential customers. • Greeted customers and provided them with excellent assistance. • Helped to achieve increases in sales. • Communicated effectively with colleagues and superiors. • Implemented effective marketing techniques and strategies. • Handled complaints calmly and professionally providing appropriate solutions

Slovenská Pošta

Jan 2018 – Mar 2019

Slovakia

Letter Carrier

• Handled the sorting and distributing of mail • Helped customers determine the best options to meet their mailing needs. • Distributed incoming mail and loaded postal trucks. • Handled address changes and redirected mail to the proper addresses. • Informed and guided customers during their mailing selections. • Aimed to protect the privacy and confidentiality of all persons. • Benefited from a high level of physical fitness and endurance. • Effectively sorted incoming letters and parcels.

Freelance

Nov 2013 – Oct 2017

Slovakia

Freelance Graphic Designer

• Successfully completed several freelance Graphic Design jobs with a strong customer satisfaction rate. • Brought forth creativity and innovation to make unique art works. • Utilized Photoshop and Illustrator in combination with traditional tools to create and enhance illustrations. • Worked alongside marketing specialists and graphic designers.

Education

Hotelová akadémia, Lučenec

Jan 2007 – Jan 2012

Graduate, Catering and Hotel Management

Skills

Languages