A highly motivated and creative individual, committed to delivering excellence. Possesses exceptional communication and relationship-building skills, with a passion for solving complex problems and a drive for continuous learning. Thrives in high-pressure environments, adept at adapting to new challenges and working collaboratively within a team.
Experience
Oil and Gas Free Zones Authority
Feb 2022 – Mar 2023
Abuja
Oil and Gas Free Zones Authority
• Greeted clients in a warm and professional manner, ensuring their needs were promptly addressed.
• Managed incoming and outgoing mails, meticulously documenting and organizing them for easy retrieval.
• Maintained a well-organized filing system for important documents, optimizing efficiency and accessibility.
• Answered phone calls courteously and provided accurate information or directed inquiries to the appropriate department.
• Monitored and responded to company emails promptly, ensuring timely communication with clients.
• Scheduled appointments and meetings, efficiently coordinating with prospective clients and internal stakeholders.
• Assisted with administrative tasks, including data entry, filing, and maintaining office supplies.
• Ensured a clean and organized front desk area, creating a welcoming atmosphere for visitors.
Grand Beach Sugar Beach Resort Hotels
Jun 2022 – Sep 2022
Traverse City
Guest Services
• Delivered exceptional customer service to resort guests, fostering positive experiences and satisfaction.
• Conducted seamless check-in and check-out procedures, ensuring accuracy and efficiency.
• Responded to guests' questions promptly, providing detailed information about the facility and local attractions.
• Handled guest complaints or issues with professionalism and empathy, finding swift resolutions.
• Managed reservations and transportation arrangements for guests, maintaining accurate records.
• Provided personalized recommendations for local attractions, restaurants, and activities, enhancing guests' experiences.
Engineering Automation Technology Limited
Jul 2020 – Jan 2021
Eket
IT Intern
• Led the registration and tagging of new and existing company assets, meticulously tracking their movement on and offshore.
• Assisted in managing the company's ERP system, ensuring smooth operations and data integrity.
• Maintained and updated tracking sheets for offshore and onshore personnel, ensuring accurate documentation.
• Provided technical support, troubleshooting issues, and resolving user problems promptly.
• Assisted with network administration tasks, including user account management and security updates.
• Conducted research on emerging technologies, presenting recommendations to the IT team for process improvement.
• Actively participated in team meetings, contributing to the development of IT policies and procedures.
Engineering Automation Technology Limited
May 2019 – Aug 2019
Eket
Business & Commercial Intern
• Assisted in the documentation of tenders, ensuring accuracy and completeness of submissions.
• Actively participated in the updating of tracking sheets, maintaining up-to-date records of project progress.
• Understudied the business development team, gaining insights into proposal development and client engagement.
• Engaged with site engineers during the installation of automated solutions, contributing to successful project delivery
• Assisted with the development of marketing materials, including brochures and presentations, to enhance brand visibility.