Stephanie Sanchez, Cross-Functional Operations Assistant

About

My name is Stephanie Sánchez Gómez, and I’m a bilingual (English/Spanish) administrative and operations professional based in Honduras, with over six years of experience supporting international organizations such as the International Organization for Migration (IOM) and the U.S. Embassy. I’ve worked in fast-paced, high-responsibility environments where I handled everything from client support and scheduling to legal documentation and team coordination. I’m especially interested in roles where I can bring structure, improve processes, and support teams in delivering excellent service—whether that’s in immigration, administration, customer success, or legal support. I’m passionate about helping others, and I’m drawn to work that makes a social impact, especially through organized, behind-the-scenes contributions. Some of my strongest qualities include being highly detail-oriented, dependable, and a great communicator. I adapt quickly, enjoy solving problems, and I’m always focused on getting the job done efficiently and with care. I also bring strong tech skills with tools like Microsoft Office, Google Workspace, CRMs, and project tracking platforms, which helps me stay productive in remote or hybrid environments.

Experience

IOM (International Organization for Migration)

Nov 2024 – Mar 2025

Tegucigalpa, Distrito Central, Francisco Morazan, HND

Operations Associate- Movement Operations Latin America

Team leader-headed teams of up to a total of 12 staff members. Coordinated operational activities, overseeing teams to ensure smooth execution of processes. Managed compliance documentation and approvals for international movements. Trained team members on procedural updates and compliance requirements. Worked closely with clients and stakeholders to address challenges and improve operations. Provided structured support during onboarding and transition phases for new team members.

IOM (International Organization for Migration)

Apr 2023 – Oct 2024

Tegucigalpa, Distrito Central, Francisco Morazan, HND

Senior Operations Assistant- Data Processing & Movements

Team leader-headed teams of up to a total of 5 staff members Led a team in data processing and movement coordination, ensuring accuracy and efficiency. Managed compliance processes, ensuring adherence to international policies and regulations Provided training sessions on system usage, workflows, and compliance requirements. Created reports and analyzed data to support decision-making and process improvement.

IOM (International Organization for Migration)

Mar 2023 – Oct 2024

Tegucigalpa, Distrito Central, Francisco Morazan, HND

Senior Operations Assistant- Data Processing & Movements

U.S. Embassy in Honduras

Feb 2018 – Mar 2023

Tegucigalpa, Distrito Central, Francisco Morazan, HND

Special American Citizen Services Assistant

Served as the primary point of contact for U.S. citizens, handling inquiries and providing support to Consuls and Vice-Consuls for decision making. Managed American Citizen Services social media accounts and the U.S. Citizen Services website via WordPress at the U.S. Embassy, tracking client engagement, lead generation, and success metrics. Ensured smooth processing of documentation and compliance approvals. Provided assistance in crisis situations, offering guidance and logistical support.

Education

UNITEC

Bachelor in Tourism Business Administration

Stephanie Sanchez

Cross-Functional Operations Assistant

Skills

Languages