Good day my name is Benjamin Steven, I am VIRTUAL ASSISTANT. I have built more than 5 years experience doing the following :
- Virtual Assistant
- Executive Assistant
- Social Media Management/Marketing/Email Marketing
- Customer Service Representative/Customer Support Team Lead
- Customer Support (Chat / Email / Facebook & Instagram Messenger)
- Web Research, proficient in all search engines
I am kin on providing you my client with tailor fitted strategies that can help you achieve all you want, when you want how you want it. I believe each client is unique and different so i deal with you in all your uniqueness and difference, as an individual or organisation . I am very flexible and ready to take on more work to make improvement and make the overall outcome the best. Helping balance with work and personal life.
I specialise in the following :
* Excellent Email Management ( Handling, Responding, Sending, Email Marketing)
* Top Phone handling skills ( Responding to calls, Making calls, Handing SMS and Contact management )
* Data Entry
* Convert PDF to (Word, Excel, Powerpoint, Outlook)
* Web Research
* Administrative Support
* Scheduling/ Time management /Calendar management
* Search Engine Optimisation
* Typing, Copy and Paste
* Google Sheet Data
* Online Data Entry
* Facebook chatbot
* Offline Data Entry
* File Organisation
* Customer Service
* Social Media Management (Facebook/Youtube/Instagram/LinkedIn)
* Social Media Engagement
* Microsoft Office/ Office 365 (Word, Excel, Powerpoint, Outlook)
* Managing issues such as billing, refunds, order inquiries, and product assistance I am effective.
* First-rate organisational and problem-solving skills.
I would definitely love to work with you, am a message way.
