I absolutely love to earn your business opportunity. I'm a Graduate, self-motivated, hardworking, team player, self-starter, quick learner, well organized, multi-tasker, research expert, passionate about technology & able to work towards a deadline.
Total 9 years of experience in B2B Remote Operation Manager & Customer Support for (Enterprise Software Application, BPO, Web Services, E-commerce, Digital Marketing, Mobile Apps & Social Media Management) & Banking to US & Canada.
Expert in OPERATIONS MANAGEMENT for Customer Support, Online Research & Analysis, Database Management, Data Mining, Digital Marketing Account Management(PPC, SEO, SMM etc.) Business Development etc. CRM, Email Marketing, B2B Communication, Lead Generation(LinkedIn Management, Email Marketing ZoomInfo, etc) Appointment setting, Client Relationship Management, Business mail etiquette & Schedule/Calendar Management).
Excellent in Administrative skills, US English (both written & spoken), Project Management: Project Charter, Flowchart Planning, RFP preparation. Computer/Software skills - Familiar with WordPress, Shopify, WooCommerce, CRM Knowledge - SalesForce, Zoho & Hubspot, Google Docs, Canva, Asana, Slack, Zapier, Google Suite & Microsoft Teams, Evernote, Zendesk, Xero, Trello, Cloud Management, Office365 & Outlook Etc.
Looking forward to a long-term relationship.
Best Regards,
Subhomoy Sengupta
