Sumaya Frazenburg , IT Programme Manager

About

 Diligent project manager offering a proven record of success leading all phases of diverse technology projects; PMSA Registrated and computer programming and business processes  Business strategist; plan and manage projects from 10million to 200million rand aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.  Excellent communicator; leverage and fully understand technical and business requirements to communicate effectively with client executives and their respective teams.  Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

Experience

Clicks Group

Oct 2019 – Present

Cape Town

IT Programme manager

My current role at the Clicks group is to manage a supply chain optimization programme from an IT perspective. We are partnering with JDA to implement Demand, Fulfillment, Pricing and Promotions (SCPO), Advertising, Third-party Billing and Category Management. In the Technical stream I manage the following competencies: • Integration – Integrating legacy systems to the new modules(Apache Kafka and SAP Data service) • Development teams – manage vendor development as well as internal Clicks Team. • Release Management – implementation of a release management competency in Clicks group for the programme. Release tool gitlab • QA team – Managing QA delivery across all modules • Infrastructure Team – Ensuring all hardware requirements are fulfilled based on sizing and growth • Technical BA's – Align Technical design to Solutions design • BI – identify new reporting requirements The project budget is at R250.000,000 Achievement Highlights:  Systems Engineering: Lead Technical Team through design, execution, QA, UAT, Deploy, Training and Rollout  Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for in a very customized existing stack.  Mitigated risk factors through careful planning and finding solutions at a drop of a hat. Anticipated and managed change effectively in rapidly evolving global business environments.  Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.  Integration – Managed large-scale initiatives involving the transition of programs to new platform.

Old Mutual

May 2018 – Sep 2019

Cape Town

Senior Project Manager

At Old mutual I managed a Claim and Customer project by enhancing system cabilities. In the Technical stream I manage the following competencies: • Software development team- complete system changes • QA team • Project Budget: R50,000,000 • Set-up and management of projects, ensuring the objective and scope is clear and planning a course of action to ensure objectives are met. • Ensure that appropriate planning and project governance disciplines are followed, including: • Develop and maintain project schedule • Develop and maintain RAID logs and actively manage reporting, resolution and/or escalation of risks & issues • Regularly report on progress • Manage project budget and costs • Resource planning of project staff and service providers • Manage the people, processes and technology required to deliver the project outcomes effectively • Manage interdependencies with other projects & initiatives • Ensuring that all work is undertaken within the organization standards and that processes of conduct is adhered to • Stakeholder management across project team and related stakeholders • Monitor and manage multiple client expectations • Accurate project implementation, project closure reporting, quantify and feedback project benefits to all stakeholders • Responsible for driving clarity of the problem being solved/objective to be met together with the business • Ensuring that quality is achieved as planned • Manages deviations from plan to keep the business / project owner & sponsor appraised of issues / risks and provide alternatives, where appropriate • Escalates decisions and/or unresolved issues and in doing so provides alternatives and or solutions • Mentor Coach and develop Junior Project Managers. • Chair weekly programme meetings

Quantum Foods

May 2017 – Apr 2018

Cape Town

Manager: PMO

Department: Retail • Deliver the project within budget considering scope, time and cost • Planning and resource allocations • Present project status, issues, risks and decisions in Steering Committee meetings. • Managing external IT consultants • Internal Change management • Head weekly project meeting • Conduct user acceptance testing for all project before launch • Implement effective project process • Maintains quality service by establishing and enforcing organization standards. • Contributes to team effort by accomplishing related results as needed.

Clickatell

Mar 2016 – Mar 2017

Cape Town

Agile Project Manager

Position: Agile Project Manager (Agile/Scrum Environment) Department: Telecommunications and banking (Software Development) • Facilitating daily scrum stand ups, sprint planning and retrospectives • List priorities based on the Project Backlog and communicate client expectation with the team • Unpack project scope/ business requirements • Conduct kick off meeting to ensure all stakeholder are aware of all process • Compile Project plan on MS project • Conduct weekly progress meeting and compile progress reports • Shield my team from outside distractions and interferences. • Managing client expectations • work in conjunction with the product owner • Manage project risk • Manage project budget • Manage multiple project simultaneously • Implementation processes to effectively manage the project. • Manage project changes and scope creep. • Deliver on MTs clients USSD Banking professional service’s needs, which requires the end to end management of developing USSD banking applications for our clients that does not form part of the MTS core USSD/VTU offerings. • Interact daily with banking customers help to understand and solve their banking applications needs • Managing all projects, at all times through identifying and managing cross-project dependencies internally and externally • Manage external developers, customer needs and technology vendors from the earliest concept stage forward to ensure that USSD banking applications • Maintain the strong relationships that have been built with business partners • Track professional services profitability in partnership with Program Manager and MTS Commercial Manager • Report to the Program Manager on all relevant issues: status of business, brand health, projects, timings etc

City of Cape Town

Sep 2015 – Feb 2016

Cape Town

Senior Project Support Specialist

Department: IS&T ERP SAP Department Project Management: • Managing smaller scale project • Managing budgets • Managing Business expectations • Managing Risk and dependencies • Compile Project plans • Track progress and report Project administration • Updating risk, decisions and lessons learnt logs • Compiling project progress reports • Documentation control • Meeting minutes (project meetings and steering committee meeting) • Assist with sign off project documentation • Set up of meeting and liaising with project stakeholders • Assisting with project launch • Distribute Action Lists • Follow up on open actions with functional teams and developers • Roll on of new employees • Roll off (termination) of contract employees • Project Management of smaller projects • Project Presentations • Compiling project processes • Managing project budgets

Education

University of Stellenbosch Business School

Jan 2014 – Dec 2016

Project Management , Project Management

Sumaya Frazenburg

IT Programme Manager

Skills

Languages