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Sumedh Gautam

I'm passionate to learn new things for developing my skills and knowledge in my field of professional career.

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Intro
Ahmedabad, India
Chat Sales Executive III at TTEC INDIA CUSTOMER SOLUTIONS PRIVATE LIMITED
Studied Commerce at Don Bosco High School
Telecommunications
Joined September 16, 2022

Skills

Languages

English
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Fluent
Hindi
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Native or Bilingual
About
Gog blessed me with two beautiful gifts:- "Honesty and Hard work" towards work gives me a happiness. I would like to be the best version of myself. My key strengths are:- Communication skills, team-player, Decision making, Problem Solving, and Convincing skills.
Experience
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TTEC INDIA CUSTOMER SOLUTIONS PRIVATE LIMITED
Apr 2022 – Present
Ahmedabad, Gujarat
Chat Sales Executive III
I play a vital role here, I resolve customer's query and find the sales opportunities to generate a revenue for my organisation. I deal with two different type of skills, ie., potential customers to get the new business. One of the most loving part for me when I deal with existing customers where I not only provide a customer service, but also try to make them upgrade/retaining Verizon Wireless product and services.
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VODAFONE INDIA SERVICE PRIVATE LIMITED
Feb 2015 – Feb 2020
Ahmedabad, Gujarat
Senior Executive
To deal with the query/complaints related to Vodafone products & services for a UK country on chat, and calls (If required). It was for a billing query, order processing, selling mobile connection etc.
Education
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Don Bosco High School
Higher Secondary School, Commerce