Gog blessed me with two beautiful gifts:- "Honesty and Hard work" towards work gives me a happiness. I would like to be the best version of myself.
My key strengths are:-
Communication skills, team-player, Decision making, Problem Solving, and Convincing skills.
Experience
TTEC INDIA CUSTOMER SOLUTIONS PRIVATE LIMITED
Apr 2022 – Present
Ahmedabad, Gujarat
Chat Sales Executive III
I play a vital role here, I resolve customer's query and find the sales opportunities to generate a revenue for my organisation.
I deal with two different type of skills, ie., potential customers to get the new business.
One of the most loving part for me when I deal with existing customers where I not only provide a customer service, but also try to make them upgrade/retaining Verizon Wireless product and services.
VODAFONE INDIA SERVICE PRIVATE LIMITED
Feb 2015 – Feb 2020
Ahmedabad, Gujarat
Senior Executive
To deal with the query/complaints related to Vodafone products &
services for a UK country on chat, and calls (If required).
It was for a billing query, order processing, selling mobile connection etc.