Tech-savvy professional with 10+ years' experience across IT infrastructure, cloud (Azure, AWS, GCP), data analytics(Python, SQL), and support. Proven ability to tackle complex problems, improve efficiency, and collaborate effectively.
Cybersecurity knowledge adds an extra layer of expertise.
Experience
WTW
Aug 2022 – Present
Minnesota, United States
Workforce Management Analyst
• Providing recommendations for improved performance within the Workforce Management team and for supported workgroups.
• Responsible for generating quarterly workforce projections based on upcoming production needs.
• Created monthly reports for a management team that compared workforce costs to actual revenue production.
• Involved in several workforce allocation research projects designed at assisting in budgeting for planned corporate growth.• Providing recommendations for improved performance within the Workforce Management team and for supported workgroups. • Responsible for generating quarterly workforce projections based on upcoming production needs. • Created monthly reports for a management team that compared workforce costs to actual revenue production. • Involved in several workforce allocation research projects designed at assisting in budgeting for planned corporate growth.
Skills: Workforce Management · SQL · Salesforce.com · Microsoft Excel · Data Analysis
