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Surbhi Kapoor
Chat Support Specialist
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Overview
Services
2
Intro
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Delhi, India
school
Studied English Literature at
Delhi University
folder
Information Technology & Services
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Joined June 11, 2023
Skills
Leading Remote Teams
Chat Support
Live Chat Operator
Online Transaction Processing (OLTP)
Languages
English
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Advanced
About
I am a Chat Support Specialist with an experience of 6+ years and additional 2+years of managing team.
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Experience
Tech Mahindra
Apr 2021 – May 2022
Noida
Senior Customer Service Representative
HCL technologies
Jan 2020 – Mar 2021
noida
Customer Service Representative
ICICI BANK LTD.
Dec 2016 – Dec 2019
Delhi
MIS Executive
Education
Delhi University
Jan 2016 – Aug 2019
B.A. Hons(English)
,
English Literature