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Syazlynia Rahim

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About
 Diligent administrative professional with a decade’s worth of experience.  Solid multitasking and problem-solving skills in fast-paced environments.  Competencies in Creative Writing, Marketing, Human Resources, and Health & Safety.
Experience
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Klondike Contracting
Apr 2015 – Mar 2022
Vancouver, BC
Administrative & Marketing Assistant
Hold multiple roles, gaining proficiency and competency in a variety of responsibilities. Administration/Receptionist:  Effectively integrated several software-based services (i.e. JAMF Device Management, 1Password, Bamboo HR, DocuSign, etc.) into the company’s workflow structure.  Revamped the onboarding process by creating a new-hire packet carried out entirely online.  Produced a formal template for ‘large construction’ bidding procedures, resulting in successful project pre-qualification with Simon Fraser University and BCIT.  Led office operations and acted as a gatekeeper for a busy 24-person office. Human Resources: Successfully onboarded dozens of new staff yearly, implemented a training schedule for new hires, and directed the company’s Occupational Health & Safety Program. Marketing: Increased customer engagement (website views increased yearly by an average of 23%) by creating weekly content, composing monthly newsletters and managing the company’s social media accounts (Facebook, Twitter, Instagram & LinkedIn). Promoted company interest via directed mail campaigns that strategically targeted potential clients. Property Manager: Functioned as a tenant management liaison to the landlord by completing duties, creating contracts and invoices, and scheduling repairs for ten commercial tenants.
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Image Optometry
Jun 2014 – Dec 2014
West Vancouver, BC
Medical Assistant
Gained valuable healthcare experience by running basic eye tests, fitting prescription lenses, gaining prospective patients, liaising with insurance bodies, billing and bookkeeping.
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SoftMoc
Apr 2014 – Jun 2014
West Vancouver, BC
Assistant Manager
Utilized my experience with POS systems and cash handling as well as my diverse sales and customer handling skills in my management role.
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Mongoose Publishing
Jan 2012 – May 2012
Kuala Lumpur, Malaysia
Associate Editor, Time Out Penang
Editorially directed a comprehensive guide to a renowned holiday destination with thousands of listings of hotels, attractions, places to eat, interesting events and features. Coordinated assignments, journalists and photo shoots across cities. Directed the magazine’s advertising message by liaising with art directors and sales managers. Took charge of a three-person writer staff and worked closely with the web department in the launch of the magazine’s website and online magazine subscription.
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Mongoose Publishing
May 2009 – Nov 2011
Kuala Lumpur, Malaysia
Section Editor, Time Out KL; Contributing Writer, Esquire Malaysia; Junior Editor, The Circular
Worked on three magazines simultaneously by writing monthly features and weekly online articles on topics such as fashion, travel, lifestyle, art and food. Diversified my portfolio via my experience on a renowned contemporary men’s magazine and a worldwide guide known for its local, expert curation.
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Freshwater UK
Oct 2007 – Sep 2008
Cardiff, Wales
Receptionist & Public Relations Assistant
Worked in the largest Welsh PR Agency team and collaborated with marketing and communications experts on event management (award shows and press conferences), campaign planning, building databases and writing copy for press releases. Performed as a reliable administrative professional for their Cardiff headquarters with over 30 staff.