I have loved tinkering with computers since childhood and have had an intense desire to pick them apart and learn how they work from the start. This early fascination grew in me over the years and I acquired a strong set of problem-solving skills. I think that with my analytical acumen, I can bring something of value to your company.
I have previous experience working as a Support Engineer for US Mobile and other top companies like Huawei and Nokia.
In addition to this, I have earned Excellent grades and Cyber Security, Big Data, and Digital Marketing Certifications from CISCO, IBM, and Google, which have given me significant hands-on experience debugging a wide range of software and hardware issues in the IT world.
Experience
US Mobile
Jun 2022 – Oct 2022
Islamabad, Pakistan
Support Specialist
Handling customer issues related to their network on different mobile phones like iPhones,
Samsung, Motorolla, LG, and Google Pixel!
APN Settings addition and troubleshooting!
Network Type!
Wifi Calling Configuration!
ESim setup!
Voicemail setup!
Huawei
Sep 2020 – Jun 2022
Islamabad, Pakistan
Wireless Support Specialist
Working as RAN Engineer in Zong Swap & Rollout Project.
Create scripts for NodeB, eNodeB, and LTE.
Create a plan area.
Import summary sheet and check data.
Create auto-deployment. Integrate 2g, 3g, and 4g sites on the live network through various commands.
Check the VSWR and RTWP of the sites.
Maintain 2g/3g/4g site summary sheet.
Take pre/post logs of sites through commands.
Removed Dump swap from bts and gcell.
Check the cell status of a site! Configure RET.
Configure SBT.
Patch alarms!
Conduct RSSI test.
Do the PING test.
Check RTWP sector-wise.
Take 2G/3G/4G backup.
Extract BSC data.
Working with strings, lists, and dictionaries in Python.
Dexter Code
Oct 2019 – Mar 2020
Islamabad, Pakistan
Front-End Developer
Created website's on WordPress using elementor & custom CSS.
Created 5 projects using HTML, CSS, and Bootstrap classes!
Converted PSD to HTML!
Used Media Queries!
Hands-on experience in photoshop: extract background images by removing foreground text, create a duplicate layer of the image, and trim
to save! Collaborate with back-end developers and web designers to improve usability.
Proficient with understanding Git.
Made several changes to live existing WordPress websites according to the client's requirements.
PSD to WordPress: create a dynamic menu, ACF fields to display data dynamically, repeater for dynamic carousel, display blog posts
dynamically through WordPress queries, change header logo through theme options, buttons are also dynamic.
Nokia
Feb 2019 – Nov 2019
Islamabad, Pakistan
Wireless Support Specialist
Worked as RAN Engineer in Telenor Swap Project & Mobilink VEON LTE Rollout Project.
Hands-on experience with Nokia Element Manager.
Have experience with Nokia Hardware of SRAN 18/18A (Flexi & Airscale).
Hands-on experience with NetAct Tool & Nokia Graphical User Interface.
Have knowledge about Nokia SRAN 17/SRAN 18/18A Configuration.
Providing Complete Back office /Second Level support on 2G/3G/LTE SWAP from ZTE to Nokia.
Take care of Swap site installation, commissioning, and media routing of the provided plan.
Complete configuration of the site from BTS to BSC Level.
Coordination with Nokia Field Supervisors to take care of Swap activities with synchronization of all concerns.
Have the clear installation of Nokia's latest and old types of equipment i.e ( FXJB/FXED/FXCB/FRGU/AHCA/AREA/FRGY/FHDI/FHEL).
Site commissioning and planning of SCF.
Making profile diagrams of all swap sites.
Responsible for network implementation of 2G, 3G, and 4G in SRAN.
Troubleshooting of the network:2g, 3g, 4g. Integration of sites in a live network.
Profile diagrams for the sites.
Support other teams in introducing changes to the live network via XML implementation.
Operate a software called NetNumen of ZTE.
Responsible for integrating BTS sites all over Pakistan for jazz and Telenor networks.
Constantly in touch with the field team for giving them hardware guidance.
Troubleshooting software alarms and assisting field teams.