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Tajeahia Thompson

Thompson's Station, United States
Ticket Sales Clerk at University of Tennessee at Chattanooga
Studied Modern and Classical Languages and Literatures-Spanish; Communications at University of Tennessee-Chattanooga
Studied General Education at East High School
Joined December 5, 2023



Native or Bilingual
I am a graduating senior at the University of Tennessee at Chattanooga, where I studied Communications and Spanish. I am proficient in Spanish. I have experience in Customer Service, and I would like to move on to remote Customer Service/Call Center/Data Entry Work. I can work MS Word, PowerPoint, and Excel. I can also work Adobe Photoshop, Illustrator, Premier, and more.
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University of Tennessee at Chattanooga
Nov 2021 – Present
Chattanooga, TN
Ticket Sales Clerk
Answer inquiries and address customer concerns regarding ticket purchases. Handle cash, credit card, or other payment methods in accordance with established procedures Operate computerized ticketing systems to check availability, process sales, and print tickets. Process ticket sales transactions accurately and efficiently. Promote special offers, packages, or discounts to encourage additional ticket sales. Up-sell premium or upgraded ticket options when applicable. Maintain accurate records of ticket sales, including daily sales reports and reconciliation of cash registers. Troubleshoot minor technical issues related to ticketing systems. Handle customer complaints or issues with professionalism and seek timely resolution. Adapt to changes in event schedules, pricing structures, or other relevant factors that may affect ticket sales.
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University of Tennessee-Chattanooga
Aug 2020 – Dec 2023
Bachelor of Arts , Modern and Classical Languages and Literatures-Spanish; Communications
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East High School
Aug 2016 – May 2020
Diploma, General Education