Tajeahia Thompson

Message

Intro

Thompson's Station, United States

Ticket Sales Clerk at University of Tennessee at Chattanooga

Studied Modern and Classical Languages and Literatures-Spanish; Communications at University of Tennessee-Chattanooga

Studied General Education at East High School

Joined December 5, 2023

Skills

Languages

English

Native or Bilingual

Spanish

Fluent

About

I am a graduating senior at the University of Tennessee at Chattanooga, where I studied Communications and Spanish. I am proficient in Spanish. I have experience in Customer Service, and I would like to move on to remote Customer Service/Call Center/Data Entry Work. I can work MS Word, PowerPoint, and Excel. I can also work Adobe Photoshop, Illustrator, Premier, and more.

Experience

University of Tennessee at Chattanooga

Nov 2021 – Present

Chattanooga, TN

Ticket Sales Clerk

Answer inquiries and address customer concerns regarding ticket purchases. Handle cash, credit card, or other payment methods in accordance with established procedures Operate computerized ticketing systems to check availability, process sales, and print tickets. Process ticket sales transactions accurately and efficiently. Promote special offers, packages, or discounts to encourage additional ticket sales. Up-sell premium or upgraded ticket options when applicable. Maintain accurate records of ticket sales, including daily sales reports and reconciliation of cash registers. Troubleshoot minor technical issues related to ticketing systems. Handle customer complaints or issues with professionalism and seek timely resolution. Adapt to changes in event schedules, pricing structures, or other relevant factors that may affect ticket sales.

Education

University of Tennessee-Chattanooga

Aug 2020 – Dec 2023

Bachelor of Arts , Modern and Classical Languages and Literatures-Spanish; Communications

East High School

Aug 2016 – May 2020

Diploma, General Education