A dedicated, organized and tenacious person with interests ranging
from culinary sciences to customer service and sales. Animal lover and a Video Gaming enthusiast.
Experience
Megido doo
Jan 2021 – Aug 2021
Belgrade
Account Manager
Handling up to 400 outbound calls and 100 emails per day on
average, account management and administration in multiple
ticketing systems and client conversion/retention
SBB
Jan 2020 – Sep 2020
Belgrade
Call Center Agent
Providing accurate advice, information and assistance
regarding services to users (phone/email).
Logging user requests and solving issues reported by clients.