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Tamara Nikolic

Account Manager

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Intro
Belgrade, Serbia
Studied Culinary Science at Hospitality and Tourism School
Joined August 24, 2021

Skills

Languages

English
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Fluent
Serbian
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Native or Bilingual
German
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Intermediate
About
A dedicated, organized and tenacious person with interests ranging from culinary sciences to customer service and sales. Animal lover and a Video Gaming enthusiast.
Experience
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Megido doo
Jan 2021 – Aug 2021
Belgrade
Account Manager
Handling up to 400 outbound calls and 100 emails per day on average, account management and administration in multiple ticketing systems and client conversion/retention
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SBB
Jan 2020 – Sep 2020
Belgrade
Call Center Agent
Providing accurate advice, information and assistance regarding services to users (phone/email). Logging user requests and solving issues reported by clients.
Education
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Hospitality and Tourism School
Sep 2010 – Jun 2014
Bachelor's degree, Culinary Science
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