Tamer Younes, B2B Sales Expert

About

Summary of Experiences & Professional Skills Professional Experience: - Developed for B2B and dealt with corporate and public companies. - Sold and marketed industrial resources, raw materials, packing solutions, and customized products. - Managed the entire sales operations including knocking doors, initial visits, pre-sales activities, presentations, proposal preparation, customizing solutions, negotiating and finalizing deals, and following up on delivery and collection. - Created new market opportunities, expanded distribution, and introduced new products. - Handled issues with purchasing, R&D, quality control, accounting, stores, shipping and delivering, and production departments. - Extensive experience in all aspects of Supplier Relationship Management. - Strong understanding of customer and market dynamics and requirements. - Willing to travel and work in a global team of professionals. - Maintained long-term business and mutually-profitable relationships with clients. Diverse Skills: - Enthusiasm for learning. - Analytical and logical thinking. - Problem-solving. - Strategic planning. - Communication and negotiation skills. - Cooperating and team-working. - Caring with details. - Dynamic self-motivation. - Comfortable working in any industry with groups of all sizes. Digital Marketing Skills: - Created and executed digital campaigns across social media platforms. - Created and posted daily content focused on product benefits to meet customer requirements. - Handled performance-driven and brand awareness campaigns to drive traffic and conversions through display and social media platforms. - Tracked website performance and leveraged metrics to inform marketing decisions. - Optimized content and campaigns for search engine algorithms. - Engaged followers on behalf of the company one represents, such as answering questions, sending messages, making orders on behalf of customers, and following up for feedback on a product or service. - Built websites using WordPress, including introducing plug-ins and extensions to make the website more usable and interactive. - Optimized WordPress websites, including creating and updating content, banners, and catalogs. - Strong understanding of WordPress core to manipulate admin and theme components. - Monitored website performance and handled troubleshooting and WordPress issues. - Managed WordPress website back-end, including plugins, tools, and database. - Launched seasonal WordPress themes and plugins updates that lead to a boost in sales and conversions. Computer Skills: - Excellent in Microsoft Office Applications (Word, Excel, PowerPoint and Outlook) - Excellent in Facebook Ads Manager - Excellent in WordPress & Managing Websites

Experience

Olio for Industrial Food

Aug 2013 – Aug 2016

Cairo, Egypt

Sales Area Manager (HORECA Sector)

Achievements: • Increased my existing customer's portfolio from 7 customers to 15 customers in 3 years. • Increased sales by almost 250% • Setting up an internal system to handle and follow up the cycle of customers 'orders. Key Responsibilities: • Reported to General Manager. • Identified new markets and introduced new products to the Egyptian market. • Visit potential customers to establish needs and requirements. • Generate customer profiles to establish potential product sale. • Submit sample request based on customer requirements to samples' lap to implement samples' package. • Get customer approval on samples. • Establish product price limitations with general manager. • Negotiate financial issues with clients. • Generate purchase orders, customer approval and delivery dates. • Coordinate with Shipping Dept. for customer shipping priorities. • Collect customer payment /invoices. • Coordinate customer credit rating with general manager. • Establish forecasting customer needs and developing implementation schemes. • Undertook a range of other duties as directed by the general manager.

Crystal Mind

Aug 2010 – Aug 2011

Cairo, Egypt

Sales & Marketing Manager

Experience at an Egyptian POS Software & Hardware Company Achievements: - Increased total sales by 40% within one year - Expanded existing customer portfolio from 40 to 50 in one year - Established an internal system for customer order management Key Responsibilities: - Led a team of 10 salespeople - Developed business plan, marketing plans, pricing structure, and sales strategy - Recruited, trained, and coached Account Executives - Established territories, goals, and quotas for sales workers - Conducted regular performance reviews with Account Executives - Maintained contact with clients to ensure high levels of satisfaction - Introduced new products to the Egyptian market - Coordinated between sales representatives and potential customers - Adhered to company policies, procedures, and ethics codes

Delta Aromatic International

Feb 2004 – Jul 2010

Cairo, Egypt

Deputy Sales Manager

Experience as a Key Account Manager and Deputy Sales Manager at an Egyptian Flavors & Fragrances company Achievements: - Increased existing customer portfolio from 10 to 15 in 2 years - Managed the most important customer portfolios: "Soap & Detergents customers" & "Public Sector" - Visited new customers in Mansoura, Tanata & Port saieed to expand sales territory - Served around 30 customers, both existing and new - Shared in analyzing and implementing SAP Sales & Distribution module and trained all sales department staff on using it Key Responsibilities: - Reported to Sales Director - Identified new markets and introduced new products to the Egyptian market - Visited potential customers to establish needs and requirements - Generated customer profiles to establish potential product sales - Submitted sample requests based on customer requirements to the samples' lap to implement sample packages - Negotiated financial issues with clients - Established product price limitations with sales director - Generated purchase orders, customer approval, and delivery dates - Coordinated with Shipping Department for customer shipping priorities - Collected customer payment and invoices - Coordinated customer credit rating with sales director - Established forecasting customer needs and developing implementation schemes - Undertook other duties as directed by the sales director - Served as a member of the SAP implementation project team - Served as the focal point for the first-line SAP support for end-users - Led the development of business relations with global organizations for change request and development processes - Provided training to end-users as required on the SAP Sales & Distribution module.

UNIPAK NILE Ltd.

Apr 2002 – Feb 2004

Cairo, Egypt

Senior Sales

One of INDEVCO Int. Group; located in 6th of October city, Manufactures shelf ready packaging, promotional boxes, bag-in-box (BIB) cartons, corrugated boxes, and corrugated trays for Europe, the Middle East and Africa. Achievements: • Increased my existing customer's portfolio from 18 customers to 21 customers in 2 years. • Increased sales by almost 20% Key Responsibilities: • Reported to Sales Manager. • Visit potential customers to establish needs and requirements. • Generate customer profiles to establish potential product sale. • Submit sample request based on customer requirements to customer service department to receive samples' package. • Get customer approval on sample design. • Coordinate with CSD designer to create artwork design. • Get customer approval on artwork design. • Establish product price limitations with CSD manager/sales manager. • Submit sales contract to CSD with relevant documents required. • Generate purchase orders, customer approval and delivery dates. • Coordinate with CSD for customer shipping priorities. • Collect customer payment /invoices. • Coordinate customer credit rating with sales manager. • Followed up with client Post Sales to ensure satisfaction and on-going business

XEROX Channels Partners

Jul 1998 – Mar 2002

Cairo, Egypt

Sales Representative

Key Responsibilities: • Reported to Sales Manager. • Visit potential customers to establish needs and requirements. • Generate customer profiles to establish potential product sale. • Establish product price limitations with sales manager. • Negotiate financial issues with clients. • Generate purchase orders, customer approval and delivery dates • Collect customer payment /invoices

Education

Cairo University

Sep 1990 – Jul 1996

B.Sc. of Commerce , Accounting

Tamer Younes

B2B Sales Expert

Skills

Languages