Hello! I’m a Product designer with 9 years of experience and in all those different challenges my focus has always been to solve the most complex problem with the fewest resource as possible. Beyond an interesting interface, I also always seek balance between creating a great user experience, building technical viable designs and trying to achieve business goals. For that reason, I always make design decisions based on business data.
Experience
V360
Feb 2023 – Present
Remote / Rio de Janeiro
Senior Product Designer
As a Product designer, my main goals has been to bring to the company the next steps to a more concrete design maturity. I've been working into mentoring designers, buildind processess and our new design system. In these six months, I helped V360 to:
1. Reduce 30% of tickets in our help-desk related to user being confused with our platform.
2. Increase one of our features SUS from 45 to 85
3. Save R$35000/year with some adjustments in a flow that was leading one of our product flows to an unexpected error
Meliuz
Mar 2022 – Feb 2023
Remote / Rio de Janeiro
Product Design Lead
As a Product Design Lead, my main goal was to ensure our design team had the knowlege to acomplish our business goals, while helping us to achieve the best practices of design.
Pagar.me
Sep 2019 – Mar 2022
Remote / Rio de Janeiro
Product Design
In partnership with PM and TechLeads, I managed design team and helped the company with:
Outline objectives and strategies for the products of the registration journey, in partnership with the marketing team, seeking to increase customer conversion
Collaborate on the unification plan of different platforms and dashboards
Help with roadmap definitions, strategic decisions and communication with other verticals
Work in feedback cycles, performance evaluation and pdi (individual development project) of the Product Designers, looking at career, technical and behavioral evolution
Define and co-create processes and standards in design work within DesignOps initiatives
Acting on cross-squad or cross-tribe operational demands, from discovery to test, delivery and metering cycles