Tanisha Ghant

Senior Customer Service Specialist l/Data Entry Operator/Specialist

Message

Intro

Lumpkin, GA, United States

Studied Business Administration/Management at Walden University

Insurance

Joined May 30, 2024

Skills

Languages

English

Native or Bilingual

About

MAY 30, 2024 Human Resources Manager Dear Human Resource Manager, I am writing in response to the customer service representative position you have advertised on LinkedIn. My resume is enclosed for your review. I am confident that my experience, coupled with my drive and enthusiasm, would enable me to make a significant contribution to your organization. I would describe myself as a well-organized, results-oriented individual, who has strong financial analysis skills. I welcome the opportunity to meet with you to further discuss my qualifications and your needs. I can be reached at (229) 281-1126 or you can e-mail me at neisha90132003@gmail.com. Thank you for your time and consideration. Sincerely, Tanisha Ghant

Experience

Prime Therapeutics

Jul 2023 – Aug 2023

Remote

Member Service Representative

Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of services and benefits. Listen attentively to caller needs to ensure a positive customer experience. Access electronic systems to look up benefit information and availability. Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backg

Education

Walden University

Aug 2022 – May 2024

Bachelor , Business Administration/Management