I am an experienced product manager with a proven track record in managing end-to-end product lifecycle, from conception to launch and post-launch. With a background in operations and customer experience, I have successfully led cross-functional teams in developing and executing product initiatives that drive revenue growth and improve customer satisfaction. Have an extensive experience in managing SaaS products and have a strong understanding of Agile methodology. I am a strategic thinker with a data-driven approach to decision-making, and is adept at gathering and synthesizing customer feedback to make informed product decisions. With excellent communication and leadership skills, I think I would be a valuable asset to any organization looking to innovate and drive business success.
Experience
Cult.fit
Sep 2020 – Apr 2022
Mumbai, India
Associate Product Manager
- Assisted in the development and launch of a new product
- Developed product strategy and roadmap.
- Managed the product lifecycle from conception to launch to post-launch
- Trained restaurants on onboarding to the platform.
- Optimized order flow and delivery performance.
- Dealt with riders and delivery partners to optimize delivery performance.
- Handled customers and resolved issues promptly.
- Gathered and synthesized customer feedback to make informed product
decisions
- Collaborated with cross-functional teams such as engineering, design, and
marketing to execute product initiatives.
- Monitored product performance and conducted analysis to identify areas for
improvement. and prepared reports for senior management
Cult.fit
Jun 2019 – Sep 2020
Mumbai, India
Centre/Operations manager
-Screened Nutritionist for onboarding on the Cure.Fit platform.
-Monitored daily sessions and managed customer feedback and ratings.
-Collaborated with Format Heads and customers to improve product quality
and user experience.
-Analyzed the product performance and prepared reports for senior
management
-Also, Conducted telesales for Online Personal Training during the same period.
-Managed the Staff staff
-Conducted performance reviews
-Managed budgets and forecasted sales to meet Monthly Sales targets
-Ensured compliance with company policies and procedures
-Analyzed data to identify trends and make recommendations for improvement
-Coordinating and managing session schedules and assigning trainers for
multiple centers across Mumbai
-Handled customer outreach and met with potential customers to drive sales.
