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Tanya Francis

Administrative and Customer Support Expert

Santa Elena, Belize
Case Manager at Newlin Disability
Legal Services
Joined June 16, 2024



Native or Bilingual
Native or Bilingual
I am a consistent and hard-working person with strong administrative and customer service skills. Through my experience gained in the disability field, I am looking to use my strong organization, communication, and follow-up skills to help the success of my next organization
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Newlin Disability
Jan 2022 – Present
Belize (Remote)
Case Manager
Handling a portfolio of over 200 clients, and effectively keeping them updated on the status of their claims. File online Appeals on behalf of clients to the United States Social Security Administration (SSA). Advocating on behalf of disabled clients, assessing, and reviewing clients’ needs. Handling all follow-up correspondents to ensure efficient response times. Communicate with Social Security and Disability Determination Services (DDS), and SSA, to facilitate the process of disability claims. Use our Case Management Software to perform all tasks and document all actions taken in a case.