Tasa Angelia, Virtual Assistant

ID integrated

Nov 2022 – Present

Jakarta, Indonesia

Business Development Manager

Identify and research potential clients Develop and maintain client relationships Coordinate with sales teams to develop mutually beneficial proposals Negotiate contract terms with clients and communicate with stakeholders Monitor project teams to ensure contracts are executed as agreed Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Create and implement processes and policies to support the overall business Track, identify and add qualified prospects to sales pipeline Develop and manage strategic partnerships to grow business Track and report on the status of proposal components Conduct ongoing market research Work with the pricing department to create rate proposals Drive the end-to-end sales process Prepare and submit sales contracts Promote the company’s products/services addressing or predicting clients’ objectives Sell the products to the market for B2B Attending events and conferences to seek for potential clients through networking Researching, planning, and implementing new target market initiative New business strategy set up : Companies partnership

PT. Emgebe Super Busana

May 2022 – Oct 2022

Jakarta, Indonesia

Business Development and Expansion Manager

Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives Sell the products to the market for B2B Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Do the recruitment for internal team Prepare all the strategies for B2C: business strategies, plans, targets, and systems Setting goals and developing plans for business and revenue growth Researching, planning, and implementing new target market initiatives Researching prospective accounts in target markets Pursuing leads and moving them through the sales cycle Developing quotes and proposals for prospective clients Setting goals for the business development team and developing strategies to meet those goals Training business development staff Attending conferences and industry events

Oriflame Indonesia

Jul 2018 – Apr 2022

Jakarta, Indonesia

Personal Assistant to VP Indonesia & SE Asia

Assisting VP’s personal commitments including; • Travel : tickets and hotels • Personal purchase : cake, flowers, etc • Billing payment (utility for his apartment : first media, phone and internet credit top up for VP’s wife on monthly basis) • Liaising with the personal vendor for his apartment for managing personal payment (pool maintenance on monthly basis) • Assisting VP’s family as it is VP’s priority (wife, kids, parents) : arranging hotel or flights for parents for their visit, arranging airport pick up for VP’s family, assisting VP’s wife for her personal needs and also kids • Making reservations / arranging meetings outside the office meetings such as restaurant booking, hairdresser, golf reservation on his behalf • Taking care of the furniture relocation such as communicating with the office vendor, managing the payment etc • Taking care of legal documents for VP’s family; KITAS, etc • Assisting VP for the apartment rental process / procedure, such as the payment for deposit, rental and also monthly utility • Assisting VP for opening VP’s personal bank account / credit card, for payment through mobile banking, and any other issue related to payment or banking issue Assisting VP for office matters including; • Booking and arranging travel, transport and accommodation for VP’s business trips (including visas) • Liaising with Immigration contact for KITAS and any proper documents for VP • Reminding the VP of important tasks and deadlines of reports • Managing filing systems • Making expense reports of VP to be submitted to VP and also to Finance / HR Dept if there is any expense which will be deducted from VP’s salary (MD expense)

Dye GLobal Immigration

May 2017 – Jul 2018

Jakarta, Indonesia

Client Relations Manager for South East Asia Market

• Addressing customer concerns and complaints • Creating sales plans to generate revenue • Building relationships with key employees among customers • Creating plans to address clients’ business needs • Advising clients on creating profitable processes • Scheduling regular meetings with customers to ensure they are satisfied • Acting as point of contact for complaints and escalate issues as appropriate • Helping sales team up-sell or cross-sell services and products • Ensuring both the company and clients adhere to contract terms • Studying competition to find new ways to retain customers • Setting sales and revenue targets and work diligently to meet them • Collaborating with internal teams to address customers’ needs • Providing client support and handle client communications effectively • Maintaining existing clients and generate new clients to achieve revenue goals • Managing and closing client businesses to achieve profitability • Informing clients about company products, services and promotions • Discussing business contracts and cost with clients • Ensuring that client requests are handled timely and accurately • Maintaining up-to-date knowledge about company products and services Key Achievements : • Closing the deals for the EB-5 Projects amounting to USD 500,000 for each project for 15 clients • Closing the deals for L1 Visa amounting to USD 200,000 for 10 clients

PT Aprisma Indonesia

Nov 2014 – Apr 2017

Jakarta, Indonesia

Personal Assistant to CEO

Responsible in giving assistance in secretarial support to CEO (both local and expatriate), attending meetings and conference meetings, arranging meeting, traveling, events, maintaining weekly and monthly report to be reported and submitted to CEO (sales, AR, project and product department), setting up and maintaining the KPI of each department, reporting budget and sales revenue to the HO, following up pending tasks from all departments. Also in charge of developing and maintaining commercially productive relationships with both new and old clients. Identifying every sales lead and making the most out of every opportunity to increase revenue and profitability. Main Duties : • Promote the company brand to key buyers, ensuring their knowledge is current and appropriate • Generating new business both in face to face meetings and over the phone • Writing up value-based sales proposals • Replying to all customer enquiries in a timely and accurate manner • Writing up sales reports, activity reports, and revenue forecasts • Completing all documentation an administrative records, fully and accurately • Developing and maintaining a database of all contacts • Managing projects with USA Team and Europe Team with a project called "Primecash 8 - Next Generation Platform" Key Achievements : • Closing deals with some banks (customers) with the amount of EUR 6 million for one project • Collecting the outstanding invoices from CIMB Niaga • Presenting the new product to the Management of CIMB Bank and Mandiri Bank • Managing to get the new projects from Mandiri Bank

PT SOS Indonesia

Feb 2014 – Oct 2014

Jakarta, Indonesia

Personal Assistant to VP Director

•Providing assistance in secretarial and administrative support to Vice President Director, attending meetings and conference meetings all over Indonesia, arranging traveling, arranging events, managing all branches all over Indonesia regarding sales revenue and profits, arranging business trips. Main Duties : • Possessing the financial and commercial flair needed to understand diverse market and identify potential opportunities and new clients • Ensuring that projects are financially viable • Ability to react quickly to emergency situation or new customer requirements • Writing accurate reports through the detailed analysis of data • Identifying the specific needs of customers, then creating bespoke solutions for them • Sharing knowledge and expertise in a highly professional manner • Can quickly collate and priorities data from different resources Key Achievements : • Recruiting Managers for all branches all over Indonesia • Giving training about the company business • Achieving targets from all branches set-up all over Indonesia in terms of sales and revenue on quarter basis • Spotting business in regions and build new relations with new customers, also maintaining good relations with old customers

Hero Supermarket TBK

Jun 2013 – Jan 2014

Jakarta, Indonesia

Executive Secretary/Personal Assistant to Human Resources Director

Main Duties: Providing assistance in secretarial and administrative support to Human Resources Director, arranging events, managing formalities for all expats, preparing vouchers, managing house/ apartments for expats, arrange business trips(domestic and overseas). Additional Duties: • In line with immigration, embassies in terms of providing legal documents to the expatriate workers • Be a part of recruiting employees, and giving training

Sinarmas

Oct 2009 – May 2013

Jakarta, Indonesia

Personal Assistant to Divison Head of Technical and Customer Relationship Department

Providing assistance in secretarial and administrative support to Division Head, checking on approval letters (claim le tters), arranging meetings/appointments, making monthly and weekly reports of the department (finance report) for the owner of the company, arrange business trips (domestic and overseas), assisting self evaluation of all employees (Performance Appraisal) and key-in PPO of all managers (Personal Performance Objectives). Main Duties: • Maintaining sales report from the department • Finding best deals or win-win solutions between the company and customers when the issue arises • Giving the presentation to the new customers in regional markets • Setting up KPI for each department in each year Key Achievements : • Spotting business in regions and build new relations with new customers, also maintaining good relations with old customers

PT AIG LIFE INSURANCE

Mar 2008 – Aug 2009

Jakarta, Indonesia

Secretary to Division Head of Claim Department and BOM (Board of Management)

Providing assistance in secretarial and administrative support to Division Head, checking on approval letters (claim letters), arranging meetings/appointments, making presentations.

Graha Finesha Berjangka

Oct 2006 – Feb 2008

Jakarta, Indonesia

Secretary to Finance Manager

Providing assistance in secretarial and administrative support to Finance Manager, checking on approval letters (claim letters), arranging meetings/appointments, making presentations.

Tasa Angelia

Virtual Assistant

Skills

Languages