Resourceful, detail-oriented, and adaptable professional offering virtual assistance. Adept at providing seamless and thorough administrative and technical support. Passionate about efficiency, prioritization, problem-solving, and delivering high-quality service. Effective and creative communicator and positivity advocate with a comprehensive perspective. Self-motivated and comfortable with all types of interpersonal interactions. Skilled at streamlining procedures into simple, time-saving shortcuts.
• Administrative services — managing inbound requests and queries, composing professional and cordial correspondence, recordkeeping, filing systems, data entry, and expert proofreading skills
• Project collaboration — creative, thorough, and detail-oriented
• Bookkeeping assistance — financial recordkeeping support, cleanup, reporting, invoicing, receipts, and petty cash management; experienced with QuickBooks Desktop and Online
• Onboarding — implementation, training, and authoring relevant aids and manuals
• Liaising effectively with internal and external stakeholders
• Community event planning and logistics
• PowerPoint creation and presentation; Excel spreadsheet proficiency
• Zoom meeting moderation and delivery
• Website management: HTML, CSS, Squarespace, WordPress, WildApricot (membership), Mailchimp
• Investigative research and summarization, including AI model prompting for efficiency
• Professional voiceover experience in studio settings
• Microsoft Office Suite, Salesforce, Slack, SharePoint, ServiceNow, Google Docs, and CRMs