An outgoing young individual with experience overseeing multiple tasks and managing employees
successfully. Hardworking professional committed to providing outstanding customer service and assistance to cement relationships with business professionals.
Experience
Auburn Village
Sep 2020 – Dec 2021
Auburn, AL
Business Office Manager
• Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
• Gathered and processed lease applications.
• Ensured that all state, municipal, and federal housing regulations were met by maintaining accurate,
complete, and full compliance reporting records.
• Managed operations for more than 500 tenants across seven property units.
• Provided prompt, thorough responses to messages and inquiries from many sources, all the while
demonstrating an aptitude for problem-solving through active listening and open-ended inquiry.
• Explanation of lease conditions and rent due to renters was provided.
• Created long-term, mutually beneficial connections with residents by fostering teamwork and providing
exceptional service.
• Maintaining market preparedness and facilitating seamless transitions were a priority when working with
property managers.
• Established key relationships with potential leasers and current renters.
