I'm a dedicated and resourceful individual with 5years experience, focused on maintaining business relations customer retention strategies and providing administrative solutions to corporate clients. Keen to grow myself through the ranks to the top by consistently delivering great result and creating a niche for myself by delivering a rewarding customer service value proposition.
Experience
NEET NIGERIA LIMITED
Mar 2016 – Present
Lagos
Customer service officer
• Collaborated with team of Engineers in the development of HVAC Project and help solve customer’s complaints &also gather their information via telephone &emails
• Interact with customers to provide information, address inquiries regarding the company’s product and services and Follow up and kept track of expected orders
• Organizing stationery orders and liaising with suppliers to meet business requests
• Presenting a professional and friendly first impression of the firm to all visitors and client as well as managing incoming phone calls and mail
• Selling of company’s product and services; Help develop company’s data base; Manage Office stock and Company’s email and supervised team of four Engineers
• Work directly with department, clients, management to decisive action