Teppy Leonoras, Has 3years experience as a customer service representative

Panasiatic Solutions

Apr 2019 – Apr 2022

Bacolod city

Customer service representative

•Adhered to company policies and scripts to consistently achieve call-time and quality standards. •Assisted customers by answering questions and responding to inquiries. •Placed outbound customer service or customer satisfaction calls to follow up on issues. •Achieved high satisfaction rating through proactive one-call resolutions of customer issues. •Educated customers on company systems, form completion and access to services. •Resolved concerns with products or services to help with retention and drive sales. •Processed debit and credit card and electronic check payments. •Reached out to customers after completed sales to suggest additional service or product purchases.

Teppy Leonoras

Has 3years experience as a customer service representative

Skills

Languages