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Teppy Leonoras

Has 3years experience as a customer service representative

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Intro
Bacolod City, Philippines
Studied Food Trade at Sum-Ag National High School
Apparel & Fashion
facebook.com/itsmekim057
Joined September 3, 2022

Skills

Languages

English
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Basic
About
I am interested to learn new skills.I am willing to be trained and lastly Dreaming to work as Virtual Assistant
Experience
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Panasiatic Solutions
Apr 2019 – Apr 2022
Bacolod city
Customer service representative
•Adhered to company policies and scripts to consistently achieve call-time and quality standards. •Assisted customers by answering questions and responding to inquiries. •Placed outbound customer service or customer satisfaction calls to follow up on issues. •Achieved high satisfaction rating through proactive one-call resolutions of customer issues. •Educated customers on company systems, form completion and access to services. •Resolved concerns with products or services to help with retention and drive sales. •Processed debit and credit card and electronic check payments. •Reached out to customers after completed sales to suggest additional service or product purchases.
Education
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Sum-Ag National High School
Aug 2010 – Apr 2014
4th year Technical Vocational , Food Trade