Tevin Ally, Technical Support Specialist

About

I am extremely motivated to constantly develop my skills and grow professionally. I am confident that will add value to any organization I belong to. My willingness to work and eagerness to learn and go the extra mile precedes me. My ability to work hard shows that I take new challenges head on. I am reliable and trustworthy and that shows in the loyalty I give to the company I work for. I am a confident and hardworking young lady. I have an exuberant personality and find myself inductive to any environment. I have excellent administration and time-management skills and always present myself in a professional manner

Experience

SmartVu

Jan 2022 – Present

johannesburg

Quotations • System design • Commissioning • Installations of CCTV, ACCESS CONTROL, FIRE SYSTEMS , LENEL, S2 • Attending tender meetings as well as client meetings. • Assisting with costing sheets and stock • Project management • Consulting

BrightRock Insurance

May 2021 – Jan 2022

johannesburg

• To source and advise both Private & Institutional clients on short to long term planning and financial provision • To educate clients on current offerings , and legislature affecting such offering • Sourcing information to be able to produce a wellrounded Financial Needs Analysis, which covers all the clients requirements • Measure client’s willingness to partake in investments, against their ability to participate within certain investments. • Present a strategy and construct a portfolio on the client’s instruction • Ensure all Advice and Administrative documentation is complete and submitted • Prepare electronic files for Intermediary in preparation for meetings including quotes, • Manage and update client data base on behalf of Intermediary • Liaise with and support contracted Intermediaries to ensure that they and their clients receive an excellent service experience • Adherence to contracted turnaround times with respect to solving and answering of queries • Recording and distribution of commission income • Future planning • Investment planning and growth • Living annuities • Fiduciaries • Life cover / Risk cover • Completed my COB with Sanlam • Assisted clients with medical advise regarding which would be the best medical aid • Short term insurance

Affinity Health

Feb 2019 – Sep 2021

johannesburg

• Validate and evaluate the membership status and available benefits before authorization can be granted • Capture all clinical information and verify the ICD-10 codes on the system • Handling of telephonic authorizations Eg. hospital, radiology, and specialist visit. • Assessing medical reports and doctors motivational letters. • Providing product information in line with standard procedures. • Advise clients if they have been declined and provide the reason. Email the decline letter to the client and providers • Provide accurate daily and weekly reports Create and email letter of guarantee of payment to client and providers • General Telephonic and Electronic (Email) queries Claim Administrator Responsibilities: Processing Doctor Claim Processing Hospital Claims Processing Funeral Claims General Telephonic and Electronic (Email) queries.

2Vu Technologies

May 2013 – Jan 2019

johannesburg

• Site surveys • Telephonic sales • System designs • Setup and Commissioning of Hikvision IVMS 4200 IP software, NVR’s and IP cameras. • Work experience on Dahua IP Systems • Work experience on Axxon CCTV Software • Basic experience on Milestone CCTV Software • Work experience on Seetec Software • Work experience on Virdi Biometric Software • Work experience on ZK Biometric software • Installations of Centurion Gate motors D10 and D5 • Assisting clients with their Cyber security

Education

Albertros Insurance Academy

Jan 2020 – Sep 2021

NQF Level 4, Insurance

Tevin Ally

Technical Support Specialist

Skills

Languages