I hold a higher certificate in Human Resource Practices completed at Rosebank College. With experience in retail, inbound customer service and general work.
Experience
iContact BPO
Nov 2023 – Jul 2024
Cresta
Customer Service Representative
Managing incoming calls and customer service inquires
Placing phone orders from different catalogs
Listening to customers needs/issues and providing helpful solutions to their problems
Pick n Pay
Sep 2021 – Oct 2023
Northcliff
Cashier
Manage transactions with customers using the cash register
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets