User's Cover Picture
User's avatar

Theo Angeleo Purba

Customer Service Representative

Message
Intro
Semarang, Indonesia
Joined July 14, 2025

Skills

Languages

English
-
Fluent
About
I’m a detail-oriented and fast typing Live Chat Support Agent with over 1 year of experience in handling online conversations for dating platforms. I also have 3 years of experience as a finance staff and 1 year in customer service at a leading retail company. I’m skilled in multitasking, Microsoft Office, and Oracle, and I thrive in remote work environments. I’m reliable, focused, and always meet targets while maintaining a professional tone in every chat.
Experience
User avatar
PT.Altair Trans Service
Oct 2024 – Apr 2025
Yogyakarta
Live chat agent
Handled online customer interactions through live chat platforms, focusing on dating app user engagement. Responsible for managing multiple chat sessions simultaneously, maintaining confidentiality, and delivering timely and accurate responses. Demonstrated strong English writing skills, fast typing ability, and the ability to meet daily performance targets in a remote working environment.