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Theresa Davidson

customer support specialist

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Intro
Kingston, Jamaica
Hospital & Health Care
Joined November 27, 2022

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English
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Fluent
About
My positive attitude is definitely one of my strengths. I have been a customer care support agent and a health aide over the past year .all jobs that require plenty of energy and endurance. I can view a situation from multiple perspectives and empathize with my customers, students, and patients to understand their needs at any given time
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Experience
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conduent
Nov 2019 – Aug 2020
us
custome support specialist
Providing primary customer support to internal and external customers Evaluated customer issues and tends to areas that needed to improve Served customer account and technical needs across 50- 80 daily calls and emails. Help large volume of customers every day with a positive attitude and focus on customer satisfaction