Resourceful and motivated Team Leader with experience in teaching, leadership, and team development. Recognized for strong emotional intelligence, communication, and creativity. Skilled in customer service, time management, and problem-solving. Proven track record of promoting team growth and achieving organizational goals.
Experience
Associa Chicagoland
Feb 2024 – Present
Client Support Administrator, Collections
Manage invoice chargebacks, bi-weekly exception checks, and collections communications.
Ensure 24-48 hour response time for inquiries via personal and general email.
Process account changes related to bankruptcy/foreclosures and manage attorney checks.
Address inquiries regarding accounts that have sold but are in attorney status.
