Thêvy Lenain, E-commerce manager

About

I have experience in social media marketing, customer service, sales and e-commerce management. My latest position (2021-2023) was as an e-commerce manager for a renowned Australian Select Argyle Atelier. I strive to go above and beyond to exceed customers expectations. I am very punctual, enthusiastic, have a thirst for knowledge and I am always happy to learn something knew to better myself. I am good at organizing myself and working solo as well as being a team player. I have no problem with giving and receiving honest feedback which I consider very important when it comes to remote work. I will be an asset to your team & company.

Experience

Nina's Jewellery

Apr 2021 – Feb 2023

Australia/Remote

E-commerce manager

Nina's Jewellery is an Australian jewellery company specialised in Argyle Pink diamonds. I was mainly responsible for online sales, customer-service and strengthening our customer relationship through social media. -Visual merchandizing of the website. -Meet online sales target -Responsible for the website and social media pages customer service. -Online lead generation -Identify & generate sales opportunities/leads across our different online platforms. -Make and receive sale/customer service related calls. -Worked closely with the admin, marketing and store teams. -Report monthly to CEO and other department managers.

MAO LEGACY

Jul 2018 – Jul 2019

Cambodia

Digital Director

Mao Legacy Agency is a new model agency based in Phnom Penh, Cambodia -Social Network & website content maintenance -Digital strategies -Digital content

TWO WAY PUBLIC RELATIONS

Dec 2017 – Jul 2018

Cambodia

DIGITAL MARKETING EXECUTIVE

-Engage brand with customers & maintain online presence -Monthly digital & PR reports -Creative concepts development -2 UnionPay video concepts

Education

Royal Melbourne Institute of Technology

Oct 2013 – Nov 2016

Bachelor of Professional Communication , Communication in traditional and digital media: journalism, public relations, advertising, media production.

Thêvy Lenain

E-commerce manager

Skills

Languages