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Thia Yumul

Customer Service Representative

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Intro
Capas, Philippines
Studied Tourism Management at Dominican College of Tarlac
Hospitality
Joined March 26, 2021

Skills

Languages

English
-
Fluent
About
I'm a Person / Employee who understand how important work is to my overall happiness. I take my job very seriously and I'm always looking to improve my skills and qualification so I can work to the highest standard possible in my role.
Experience
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Donggwang Clark Corporation
Apr 2015 – Jan 2018
Clarkfield Pamapangga, Philippines
Customer Service Representative
Answering and Making Phone Calls.  Resolve customer complaints via phone, email, gmail or in social media.  Handling and Monitoring Clients and Company Agency Reservations .  Incharge of all the reservation, cancellation and re-scheduling .  Discussing the rules and regulation / golf packages in all inquiries via call or walk ins.  Data Management and Entry.  Incharge of Assisting Vip Clients.
Education
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Dominican College of Tarlac
Jun 2011 – Mar 2015
Bachelor Of Science, Tourism Management