Tia Anderson

Customer Service Representative

Intro

May Pen, Jamaica

Studied Mathematics, English, Physics, Chemistry, Biology, Agriculture, Food and Nutrition, Theatre Arts at Troy High School

Joined June 15, 2022

Skills

Languages

English

Fluent

About

Hi There, I am Tia Anderson. A fun, friendly, and talented individual that loves to meet new people, and try new things, and who is dedicated and hard-working. I have served in the customer field for over 5 years where I have experience in the call center and E-commerce space. I love helping people and am passionate about whatever I do. I always do my best to get the task done and ensure that customers are always satisfied.

Experience

CBD.co

Apr 2022 – Sep 2022

Remote

Sales Representative

Calling other businesses to offer our product, providing product knowledge and setting appointments

EZplay Jungle Gyms

Aug 2021 – Apr 2022

Remote

Live Chat Agent

I assisted customers with order tracking, updates, and product inquiries through live chat and email handling

Misthub LLC

Apr 2018 – Jul 2021

Remote

Live Chat Agent

I assisted customers with order tracking, updates, and product inquiries through live chat and email handling

Sutherland Global

Sep 2015 – Apr 2018

Kingston Jamaica

Customer Service Representive

I assisted Amazon customers with order tracking and product information

Xerox

Mar 2014 – Apr 2015

Montego Bay, Jamaica

Customer Service Representive

I assisted customers over the phone with Amazon orders and product issues.

Education

Troy High School

Sep 2008 – Jun 2013

High School Diploma, Mathematics, English, Physics, Chemistry, Biology, Agriculture, Food and Nutrition, Theatre Arts