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Tia Nelson

Customer Service Advocate

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Intro
Livonia, United States
member representative at aaa auto club group
Studied at Macon’s community college
Joined August 22, 2023

Skills

Languages

English
-
Native or Bilingual
About
My Career is based on customer service and office settings. i have 5 years' experience with many skills of service.
Experience
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aaa auto club group
Jun 2022 – Present
detroit
member representative
● Payment processing systems and financial services ● Receive and process Travel calls as needed. ● Experience supporting customers through chat, email, and phone communications ● Sell new memberships and upgrades to increase base growth. ● Adhere to performance metrics to include managing calls, schedule adherence and other metrics as prescribed by leadership
Education
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Macon’s community college
Dec 2021 – Aug 2023
Associates Degree