Tiffany Bryant

Receptionist

Message

Intro

Miamisburg, United States

Joined May 8, 2025

Skills

Languages

English

Fluent

About

As a compassionate and experienced healthcare professional with a background in phlebotomy, front desk support, and compliance, I bring exceptional interpersonal skills, attention to detail, and a commitment to excellence. My ability to manage high-volume interactions, resolve concerns promptly, and maintain accuracy in documentation makes me well-suited for a customer service role. I thrive in fast-paced environments, adapt quickly, and value clear communication.

Experience

Labcorp

Nov 2019 – Apr 2025

Miamisburg, Ohio

Phlebotomist

Greet and register patients, verify demographic/insurance information, and ensure HIPAA compliance. • Collect blood specimens via venipuncture and finger sticks while maintaining specimen integrity. • Maintain patient flow and support administrative paperwork in EMR systems.

Amazon-Amazon

May 2021 – Dec 2023

Springdale, Ohio

Driver

Delivered packages with high accuracy and timeliness using route optimization technology. • Maintained professional customer interactions and compliance with safety procedures.

CSL Plasma

Jun 2016 – Nov 2019

Dayton, Ohio

Phlebotomist

Perform donation setup, specimen collection, and handle donor inquiries and documentation. • Respond to adverse reactions and maintain accurate records using digital tools. • Comply with SOP, OSHA, and HIPAA standards.

Community Blood Center

Mar 2013 – Jun 2016

Dayton, Ohio

Phlebotomist

Conducted whole blood collection and donor screening. • Maintained specimen safety and adhered to all federal and company protocols. Customer Service Representative Teleperformance – Fairborn, OH | Aug 2012 – Feb 2013 • Handled patient inquiries, updated records, and scheduled appointments. • Performed transactions and provided account support via phone.

TELEPERFORMANCE

Aug 2012 – Feb 2013

Fairborn, Ohio

Customer Servise Representative

Managed customer's records and updated for accuracy. Preformed check and credit cards transactions. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Handle calls from new and existing customers regarding a variety of requests. Provide support and offer information, as needed, to keep customers satisfied and retain business.

Delphi Corp.

Oct 1998 – Jan 2012

Dayton,Ohio

Quality Specialist

Monitored quality standards, conducted audits, and contributed to operational improvements.