About Me:
I am a 20-year-old professional with a strong passion for delivering excellent service and continuously improving my skills. I speak English fluently and enjoy working in dynamic environments where I can grow both personally and professionally.
Work Interests:
I am particularly interested in roles that involve communication, problem-solving, and customer interaction—especially in Customer Support. I enjoy helping people, finding effective solutions, and making a positive impact on the customer experience.
Strengths:
One of my greatest strengths is my ambition. I am highly motivated to complete my work with dedication and efficiency. I take pride in being reliable, organized, and committed to achieving high standards in everything I do. I am also a fast learner, open to feedback, and always looking for ways to improve.
Experience
Telus International-AI
Jan 2022 – May 2025
Berlin Germany, Remote
Customer support 1st Level
I gained nearly three years of valuable experience working at this company, where I significantly developed my customer service skills and focused on continuously improving my performance. This allowed me to provide clients with the best possible support and results, always aiming to meet and exceed their expectations.
