Toluwani Mary Adeseluka

Customer service specialist

Message

Intro

Wroclaw, Poland

Customer support specialist at Opstalent

Studied Tourism and Hospitality at University of Wroclaw

Consumer Services

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Joined August 15, 2022

Skills

Languages

English

Native or Bilingual

About

I am a knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Experience

Opstalent

Sep 2022 – Present

Poland

Customer support specialist

• Analyzing and reporting product issues. • Maintains customer accounts and records of customer interactions with details of inquiries and complaints • Ensure that clients' technical difficulties are rectified by following up with them. • Customer input should be gathered and shared with our product, sales, and marketing teams. • Collecting feedback and proposing improvements

Education

University of Wroclaw

Sep 2021 – May 2023

Masters degree , Tourism and Hospitality