I'm a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. As an experienced team lead, with strong customer service, data entry skills, I've been called upon to lean into my Independent decision-making skills and sound judgment to positively impact company success.
Finally, I'm an organized, dependable professional who is successful at managing multiple priorities with a positive attitude.
Experience
Edwards-Elmhurst Health
Aug 2019 – Present
Elmhurst
Medical Laboratory Assistant II-Client Sevices
Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable to promote a "client first" mentality and dedicated to contributing to team-based environments. Assist in providing client services within a wide variety of fields, with a strong foundation in medical lab services, sales, customer care, and service recovery, including administrative and lab support services. Also, skilled in assisting clients by identifying and obtaining available benefits and social and community services. Customer Service specialist bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
