I am a dynamic and customer-focused professional with a passion for delivering exceptional service. As a customer care representative, I bring a unique blend of skills and experience that make me an ideal match for any customer-facing role.
Firstly, I am a natural communicator who knows how to connect with customers on a personal level. I have honed my listening skills and have a knack for identifying the root cause of customer issues. I am able to provide empathetic responses that demonstrate a genuine interest in their needs.
Secondly, I am a creative problem solver who thrives under pressure. I approach each challenge with a positive attitude and a can-do spirit, and I am always willing to go the extra mile to ensure that customer issues are resolved quickly and effectively.
Thirdly, I am a team player who values collaboration and fosters a culture of positivity and inclusivity. I understand the importance of working together with my colleagues to deliver exceptional service, and I am always willing to lend a helping hand wherever it's needed.
Lastly, my passion for delivering outstanding customer service is at the core of everything I do. I am dedicated to building lasting relationships with customers by going above and beyond to meet their needs and exceed their expectations.
Overall, I am confident that my skills, experience, and unwavering dedication to customer satisfaction make me an ideal candidate for any customer care role. I am excited about the opportunity to bring my energy, enthusiasm, and expertise to your team and to make a meaningful contribution to your organization.
Experience
Superior Logistic
Mar 2022 – Feb 2023
Kraków, Rakowicka
CALL CENTER REPRESENTATIVE
Ensures safety rules and company protocols are duly followed
• Ensures driver's documents are up to date and followed up in case of expired documents
• Attend and resolve issues with brokers
