I am an intelligent, hardworking and experienced young man. I am looking to build on my customer support and sales skills that I have attained up to this point.
Experience
NuBrakes
Mar 2023 – Aug 2023
Remote
WFH Parts Associate
Sourcing and ordering parts online for service and repairs done by technicians through Advance Auto and Parts Authority, through ticketing system Zendesk.
Centerfield
Jul 2022 – Dec 2022
Kingston, Jamaica
Sales Agent
Taking calls from outbound contacts in the US regarding sales opportunities for television and Internet services.
Alorica
Sep 2021 – Jan 2022
Kingston, Jamaica
Reservation Sales Agent
Taking outbound calls in the US, Canada, and UK regarding sales opportunities for hotel reservations.
Sutherland Global Services
Mar 2021 – Sep 2021
Kingston, Jamaica
WFH Customer Care Agent
Taking calls from outbound contacts in the US regarding resolving customer service issues for a US national clothing store.
Best Smile Dental Care
Nov 2020 – Jan 2021
St. Catherine, Jamaica
Dental Assistant
Aid during dental procedures. Maintain patient records and accounts. Provide front desk customer service. Maintain telephone calls and assist with all information regarding the customers.