POL Dy, Community Moderator

COLEXION

Dec 2021 – Present

MODERATOR

COLEXION is Asia's largest licensed NFT marketplace, offering digital artists a new path for bridging the gap between traditional art markets and the emerging non-fungible token market As a community MODERATOR, my responsibilities includes, but not limited to; - Tactfully settled community disputes with strong communication, negotiation and issue resolution skills. - Drove member feedback to deliver information to Admins - Implement the online community moderation strategy, coordinating with stakeholders across the project to ensure its effectiveness and providing superior quality of customer service and support to our community

Space Runners

Oct 2021 – Present

HEAD MODERATOR

Space Runners designs and launches digital wearable NFTs for metaverses in collaboration with celebrities and brands. As a HEAD MODERATOR, my responsibilities includes, but not limited to; - Stimulate conversations and build rapport to our community members - Regularly feedback insights gained from community moderation into the Community team - Come up with content for the community - based on the project (announcements and posts) to generate hype around with existing materials of the project - Organize games and events to keep the community engaged - Handles ticket inquiries

Doge Tip Bot Group

Sep 2018 – Present

HEAD MODERATOR

DogeTipBot is a large crypto community in Telegram founded August 2018. As a HEAD MODERATOR, my responsibilities includes, but not limited to; - Maintain the Moderation Guidelines and ensure they are up to date - Investigate and resolved members inquiries and complaints in an empathetic manners - Promptly responded to inquiries - Handle project proposals / advertisements - Organize event/games to keep the community engaged

POL Dy

Community Moderator

Skills

Languages