Experienced Outreach Specialist with over 16 years of expertise in community health and homelessness prevention. Highly skilled in intake coordination, resource management, and client advocacy, effectively connecting diverse populations with vital housing and healthcare services. Demonstrates a strong record in community engagement, promoting equitable access to essential services. Proficient in Microsoft Office and a variety of electronic case management systems.
Experience
NYC Health plus
Feb 2023 – Present
NYC hospitals
Outreach case manager
• Oversaw both remote and on-site responsibilities, facilitating timely client intakes and service provision.
• Conducted comprehensive housing inspections, documented compliance issues, and facilitated lease signings.
• Assisted clients with subsidy applications and developed integrated service plans, linking them to critical community resources.
• Performed detailed intake assessments, coordinated referrals, and designed tailored support strategies for individuals experiencing housing instability.
• Facilitated eligibility screenings and connected individuals to preventive healthcare and stable housing opportunities.
• Supported program operations through accurate data collection and reporting.
