Trinetta Rodricks

Communication & Softskills Trainer

Message

Intro

Bengaluru, India

Communication & Softskills Trainer at freelance

Studied Economics at St. TERESA'S High School

Joined February 14, 2024

Skills

Languages

English

Fluent

About

I come with over a total of 20 years of work experience. I am a freelancing Voice and Accent Facilitator, with experience of close to 7 years in coaching and mentoring MNC and IT Sector Employees. My English and communication skills are my strongest assets. I have been coaching/mentoring people and students not just in India but from across the world as well (Middle Eastern countries) for over 10 years now (virtually). Training people is my passion and not just a job for me because watching improvements surface, is the icing on the cake! Apart from this, I carry over 10 years of experience in B2B (mainly) and B2C for both the US and UK regions in Telephonic Sales (that's where I started my journey) Outbound Sales, Lead Generation, Customer Service, Employment Verification (Lead Closing Officer) and Clinical Trials. My motto as a Trainer: The way you communicate is your key to SUCCESS. I am available via WhatsApp at +91 8553603031 (THIS NUMBER IS FOR WHATSAPP ONLY

Experience

freelance

Jan 2015 – Present

Bangalore

Communication & Softskills Trainer

NHT, Assessment & Evaluation (CEFR Grading), Customer Sevice, Service Excellence, Language Accuracy, Culture Sensitization (US & CAN) Telephone Etiquette, Chat Etiquette, Eamil Etiquette, Sales (Upselling & Cross Selling)Training. Emailing Stakeholders with Daily Updates, Reports and Documentation, Efficient with MS 365 (Word, Excel, PowerPoint, Outlook)

Freelancer

Jan 2003 – Jan 2023

Remote

Voice and Accent Trainer

Accent Neutralization, Soft Skills, Personality Development, Email Writing, Grammar Correction etc..

Education

St. TERESA'S High School

Jan 1996 – Jan 2001

Currently pursuing my BBA online, Economics